Fraud Blocker

Water Softener Installation, Maintenance & Repair

PPS Plumbing installs, maintains, and repairs water softener systems, so you can enjoy quality water without worrying about hard water damage to your plumbing and appliances.

Complete water softening service for homes and businesses across Utah County

Water softener installation involves setting up a system that reduces or eliminates water hardness in residential or commercial settings. Hard water contains high levels of calcium and magnesium, which can lead to scale buildup in pipes and appliances, reduced effectiveness of soaps and detergents, and dry skin and hair.

PPS Plumbing provides comprehensive services for water softener systems, so you can enjoy quality water without worrying about your plumbing or appliances breaking down.

Utah Water Softener Installation and Repair

Hard water in Utah

Utah has some of the hardest water in the country: mineral concentrations commonly measuring 15 to 25 grains per gallon in Utah Valley and along the Wasatch Front, well above the threshold for water classified as “very hard.” 

This is largely due to Utah’s geology. As groundwater and snowmelt move through the state’s limestone and dolomite formations, they pick up dissolved calcium and magnesium. Because many areas rely heavily on groundwater, hard water is a year-round reality for most Utah homeowners.

Left untreated, that mineral content forms scale inside fixtures, narrowing pipe diameter, reducing water heater efficiency, and shortening the lifespan of appliances like dishwashers and washing machines. 

A water softener addresses this at the source by removing calcium and magnesium from the water before it reaches your plumbing system. Ion exchange swaps those minerals for sodium or potassium. The result is water that’s easier on your pipes and appliances.

A digital thermometer submerged in a glass of water, displaying the current temperature.

Services we offer

Water Softener Installation

Setting up a new water softener system sized and configured for the home or business it serves.

Water Softener Maintenance

Keeping an existing system working correctly. Schedule this if your water feels different, doesn’t get sudsy, causes stains, tastes different, or your water softener is constantly running.

Water Softener Repair

Diagnosing and resolving issues that prevent a system from effectively reducing water hardness. Repairs include:

  • Diagnosis
  • Resin bed cleaning
  • Salt bridge removal
  • Valve and control head repair
  • Motor repair or replacement
  • Leak repair
  • Rebedding
  • Adjusting settings
  • Replacing parts
  • System flushing

Benefits of a water softener

  • Less scale buildup in pipes, fixtures, and appliances
  • Longer appliance lifespan 
  • Better-performing soaps and detergents
  • Softer skin and hair 
  • Cleaner dishes and fixtures

How our process works

The water softener installation process involves several steps to ensure the system is set up correctly and efficiently softens the incoming water supply. While specifics can vary by brand and model, installation generally includes:

1. Selecting a location
2. Preparing the site
3. Bypass valve installation
4. Connecting to the water supply
5. Drain line connection
6. Brine tank setup
7. System configuration
8. Final checks

Water Softener Repair

Who we serve

  • Homeowners dealing with scale buildup, soap scum, or hard water stains.

  • Homeowners with an existing softener that’s no longer working correctly.

  • New homeowners in Utah County who are setting up water treatment for the first time.

  • Property owners protecting appliances from hard water wear.

  • Commercial properties needing water softening for equipment or operations sensitive to hard water.

How much our services cost

The cost of a water softener system varies based on the type, size, brand, and additional features. Costs generally break down into:

  • Initial purchase costs
  • Installation costs
  • Operating costs
  • Maintenance costs
  • Additional costs
  • Financing and incentives, where available

What do our customers have to say?

Hear from people who have worked with us before.

Google
Elaine McBroom profile picture
Elaine McBroom
Google star 1Google star 2Google star 3Google star 4Google star 5
Ben was told one problem existed, and a part needed replacing, but when he got there discovered that was not the problem. It was just needing cleaning. So he did that. No parts were used. That is what I would call excellent and honest service Thanks Ben
Google
Jessy Barney profile picture
Jessy Barney
Google star 1Google star 2Google star 3Google star 4Google star 5
PPS is the best in the business! Top quality work! I’ve had them come out to my house multiple times. They installed a new water line, new water heater and water softener. They are fair priced and hard working professionals. Highly recommended, thank you again!!
Google
SOLO A profile picture
SOLO A
Google star 1Google star 2Google star 3Google star 4Google star 5
Helpful, friendly and great service! They showed up when they said they would and wasted no time getting the work done! Thank you!
Google
Brad Smith profile picture
Brad Smith
Google star 1Google star 2Google star 3Google star 4Google star 5
In the last month I had two plumbing issues that needed immediate attention. Despite having a full work schedule, Ben understood my situation and had crews out to my house on the same days that I called and completed the repairs perfectly. They were professional, respectful of my property and did amazing work. I have not always had positive experiences with plumbing services in the past. So I am very grateful to have found a service now that I can completely depend on and trust. Thank you PPS!!
Google
Cagebreaker profile picture
Cagebreaker
Google star 1Google star 2Google star 3Google star 4Google star 5
This company is awesome. I called because the drain for my washer was overflowing, and flooding my laundry room. Ben quoted me a price, and said that he could have someone out to me in an hour if I wanted. I was surprised by how fast they could get someone to me. After they arrived, Josh was very helpful, and also thorough. He made sure the drain was working exactly how I wanted before cleaning and packing up his stuff. Then, to quite a relief, the amount charged turned out to be EXACTLY how much I was quoted by Ben. No extra, last minute items or services not previously calculated or anything. How often does that happen with other home maintenance services?! All in all, very pleased with my experience today. Thank you Professional Plumbing!
Google
Brandi Kittell profile picture
Brandi Kittell
Google star 1Google star 2Google star 3Google star 4Google star 5
I called with a quick question, and they were really nice and helpful. Definitely will use them for future plumbing needs.
Google
Mary Padilla profile picture
Mary Padilla
Google star 1Google star 2Google star 3Google star 4Google star 5
Very professional! They went above and beyond and the charge was fair! I will definitely be contacting them again for any future plumbing issues. I recommend 100%
Google
Roxanne Reynolds Hicks profile picture
Roxanne Reynolds Hicks
Google star 1Google star 2Google star 3Google star 4Google star 5
Fast response time, excellent service. The owner texted me updates and the actual plumber and his helper were very nice and did a great job. Highly recommend.

Common Questions


It’s possible for a handy homeowner, since water softener installation doesn’t involve gas lines or the same code requirements as a boiler. That said, it does involve cutting into your main water line, installing a bypass valve, etc. Mistakes here can mean leaks or a voided manufacturer’s warranty if the installation doesn’t meet their requirements.

It’s generally the safer choice, especially if you want it done right the first time. A plumber will size the system correctly for your water hardness and household usage, tie it into your plumbing without leaks, and set it up to code where local requirements apply. If you’re comfortable with DIY plumbing work and follow the manufacturer’s instructions closely, it’s not off the table, but most homeowners find it’s worth having a plumber handle it.

The installation process involves several key steps to ensure the system is set up correctly and efficiently softens the incoming water supply. While specifics vary by brand and model, the process generally includes:

  • Selecting a location 
  • Preparing the site
  • Installing a bypass valve
  • Connecting to the water supply
  • Connecting the drain line
  • Setting up the brine tank
  • Configuring the system
  • Performing final checks

 

Water softeners generally require regular maintenance to operate effectively and have a long service life. Typical maintenance includes:

  • Salt replenishment monthly or quarterly
  • Checking the brine tank every 6–12 months
  • Cleaning the resin bed annually (or as needed) and replacing it every 10–15 years
  • Checking salt bridges every 2–3 months
  • Sanitizing the system at least once a year
  • A visual inspection every 1–3 months
  • A professional check every 1–2 years

Areas we serve

Professional Plumbing Systems provides water softener installation, maintenance, and repair throughout Utah County, including:

Ready to experience the difference of truly soft water?

Don't let hard water issues wear down your home and appliances. With years of expertise and a commitment to quality, we'll get your water treated right — say goodbye to scale buildup, appliance wear, and ineffective cleaning.

Trust & Credentials

Licensed plumber — Utah County, UT

Installation and repair for every make and model of water softener

Locally based in Springville, serving Utah County

Insured and background-checked technicians